Updating to sp3

Update: A reader named Joseph pointed out that this is from an older version of Windows Update.(July 27, 2008) But the other log file, "Windows Update.log" is a gold mine of information (this file has no spaces in the name).

It was included in the debugging information sent to Microsoft and revealed that my problem was an error 0x80004002.

I had even checked the system event logs and come up empty.

Service packs help extend and update the functionality of your computer.

Human nature being what it is, the majority of people tend to be reactive rather than proactive when it comes to security issues and protecting our computer investment.

In my case, this debugging information proved critical.

A Microsoft technician responded to my plea for help well within their 24 hour goal.

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